How to reach us
Email support@ezycrop.shop or use Contact support in the EzyCrop app. Using the app keeps device and diagnostic context together when you choose to share it.
What to include
A short description of what happened and the result you expected.
Your device serial number when the issue involves a Blue Whale garden.
Screenshots or approximate times only when they help reproduce the issue.
Protect your account
Never send your password, verification codes, Wi-Fi password, payment details, or firmware signing material. EzyCrop support does not need them to investigate a request.
Urgent safety concerns
Use the in-app report and block controls for community content. If someone is in immediate danger, contact local emergency services first.
Email EzyCrop support